PIPELINE PARTNER - Purdue Healthcare Advisors

To further Purdue University’s outreach/engagement mission, Purdue Healthcare Advisors serves small-to-medium-sized, under-resourced, and/or rural providers with lean consulting, project management, and evidence-based, online training.

"The kinds of results that some of these Critical Access Hospital (CAH) teams were able to produce [with PHA guidance] tell us that Lean healthcare methodologies can be applied successfully throughout the healthcare industry."

— Don Kelso, Executive Director, Indiana Rural Health Association

“Not only have I been able to expand my Lean knowledge base, but I gained significant staff buy-in on the improvement process. LDI projects are efficient in improving flows on a larger scale while providing staff with tools and resources for applying the methodology to their daily routines.”
— Nathan Dolan, Assistant COO, HealthLinc

Process improvement for rural healthcare has always been a focus of Purdue Healthcare Advisors since our founding in 2005 by Purdue University, the Regenstrief Center for Health Engineering, and our state’s hospital association. As a non-profit, university-based organization, we’ve worked closely with the Indiana Rural Health Association as a member of their Business Partner Network to ensure that Indiana’s Critical Access Hospitals and Rural Hospitals have access to the latest best practices for improving transitions of care, ED throughput, revenue cycle management, supply management, scheduling and more. We’ve also worked closely with the State Offices of Rural Health in Indiana and Oregon to bring process improvement to rural hospitals. We’ve even applied lean applications to chronic care management and witnessed our clients’ successes both in improving patient care and in boosting the MIPS reporting metrics associated with diabetes and other conditions.

Our Lean First training program recognizes that lean doesn’t work unless an organization is invested in it and prepared to spread lean thinking throughout. We teach and coach Rapid Improvement Events (RIEs), Value Stream Analysis (VSM), and Lean Leadership, but we start with Lean Daily Improvement (LDI) because it gives learners the basic knowledge, skills and confidence to affect change using proven lean methodologies. With LDI, workers from the frontline to the back office ― and the administrators and clinicians in between ― learn how to use tools such as the team huddle, counter measures, and a visual management board to keep improvements on track as work is being done. This kind of lean training and coaching has resonated with our rural clients, and now it’s available to clients across the country through our new, e-learning platform PHA Direct. In addition to the convenience of online training, this offering may be eligible for SHIP/FLEX funds. For more information on how we can provide your staff with Lean Daily Improvement Training and Certification, contact Allison Bryan-Jungels at 765.496.9791 office, 765.586.8745 cell or abryan@purdue.edu.

Visit our website at https://pha.purdue.edu/ruralhealthcare/

Allison Bryan-Jungels, MS, CHES
Senior Advisor-Business/Client Development
GLPTN Indiana Program Manager and Network QI Lead