Avel eCare was one of the first telemedicine care providers in the nation to start offering clinician-to-clinician services via telemedicine. Since 1993, Avel physicians and clinicians have provided exceptional virtual care impacting millions of patients in rural and underserved communities across the United States.

As an organization focused on augmenting local care teams with high quality services, we take a “partner in care” approach to our work, and our team is trained to assist during every step of the process. From implementation and training to utilization and continuing education, our goal is to deliver excellent customer service and support to help you:

  • Expand access to care
  • Improve patient outcomes
  • Lower costs
  • Reduce burnout among staff

Ultimately, Avel eCare’s team of telemedicine experts are driven to ensure anyone, regardless of where they live, have access to high quality care when and where it is needed. It is why we currently serve nearly 20% of all critical access hospitals in the United States and are constantly innovating to grow alongside our customers and meet their evolving needs.


Behavioral Health: Avel eCare Behavioral Health provides emergency departments, inpatient behavioral health, and acute inpatient units with expert evaluations from mental health professionals. Brian Erickson, VP and GM of Behavioral Health and Specialty Clinic Services - Brian.Erickson@avelecare.com

Critical Care: Avel eCare Critical Care provides critically ill patients with 24/7 monitoring and support. This innovative model connects hospitals to board-certified intensivists for constant monitoring, faster interventions, and lower risks from complications.Nathan Krull, VP and GM of Critical Care - Nathan.Krull@avelecare.com

Emergency: Avel eCare Emergency delivers a fast response and quick specialty intervention in emergency situations such as stroke, heart attack, trauma, or other serious injuries. Rebecca VandeKieft, VP and GM of Emergency and Hospitalist Services - Rebecca.Vandekieft@avelecare.com

Pharmacy:Avel eCare Pharmacy provides 24/7 medication monitoring for hospitals and health systems helping to reduce adverse effects, medication errors, and staffing gaps. Andrea Darr, VP and GM of Pharmacy Services - Andrea.Darr@avelecare.com

Hospitalist: Avel eCare Hospitalist telemedicine services deliver high-quality care and management of complex, medical and surgical patients who are 18 years of age and older. Rebecca VandeKieft, VP and GM of Emergency and Hospitalist Services - Rebecca.Vandekieft@avelecare.com


What Avel eCare Customers Say:

“As CEOs, our top concerns are managing the quality of care we provide while balancing costs. Over the years, we’ve not only seen significant cost savings because of eCare (i.e. being able to hire more APPs), but we’ve continued the same level of the quality care at the same time. eCare has been a godsend for us out here.” Bryan Slaba, CEO/Administrator, Wagner Community Memorial Hospital


Jessica Gaikowski | jessica.gaikowski@avelecare.com | 605-606-0150

Avel eCare Tour

Avel eCare offers the broadest range of telemedicine services available from a single source in the nation.